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Advice
7 proven ways to reduce customer churn
by
Anam Ahmed Johnston
5 min read
Advice
What is time to value (TTV) — and how do you measure it?
by
Anam Ahmed Johnston
4 min read
Customer Service
70 excellent customer service survey questions
by
Kimberly Houston
9 min read
Customer Service
How do you calculate the customer satisfaction score?
by
Lee Nathan
5 min read
Customer Service
How to ask for testimonials from your customers
by
Jotform Editorial Team
4 min read
Customer Service
The Ultimate Guide to Customer Satisfaction
by
Jotform Editorial Team
22 min read
Advice
Direct-to-consumer advertising: 5 tips from the experts
by
Jotform Editorial Team
4 min read
Advice
Setting up an appointment shopping system for your store
by
Jotform Editorial Team
5 min read
Guides
Direct-to-consumer retail: An introduction for sellers
by
Jotform Editorial Team
19 min read
Advice
How to determine the best times to post on social media
by
Jotform Editorial Team
5 min read
Product
How to create a CRM with Jotform Tables
by
Darin Moriki
10 min read
Customer Service
How to get good — even great — customer feedback
by
Jotform Editorial Team
6 min read
Advice
Direct-to-consumer trends in 2025
by
Jotform Editorial Team
5 min read
Customer Service
7 best practices for customer feedback management
by
Jotform Editorial Team
7 min read
Advice
10 of the best tools for improving customer communication in 2025
by
Jotform Editorial Team
6 min read
Customer Service
In the age of fickle consumers: Why customer retention is the new black
by
Aytekin Tank
6 min read
Backstage
How we got a million new signups in 2018
by
Aytekin Tank
10 min read
Backstage
You can choose to think better: here's how
by
Aytekin Tank
6 min read
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