All stories / Bowls NSW
Bowls NSW is modernizing a traditional sport with Jotform Enterprise
Discover how lawn bowling association Bowls NSW saved hundreds of hours and thousands of dollars annually by digitizing its data collection and workflows.
Results at a glance
Decrease in time spent on ordering uniforms
92%
Manual processes combined in one digital form workflow
3
# of members served
44,000+
Bowls NSW
Industry:
Nonprofit
Organization Size:
Small
Use Cases:
Digitization of paper forms and manual processes, workflow automation, payment processing, applications, team workspaces
About
Bowls NSW is the governing body for the sport of bowls (also known as lawn bowling) in New South Wales, with 44,000 members and 450 clubs across Australia’s most populous state. In addition to supporting local clubs, Bowls NSW provides education for members to become accredited officials for the sport, and runs over 20 annual championship events as part of its elite player pathways.
Challenge
Bowls NSW was using paper forms and static spreadsheets to collect and manage everything from competition sign-ups to uniform orders. These manual processes were consuming hours of work time and led to scattered, siloed data that wasn’t easily accessible.
Solution
Bowls NSW used Jotform Enterprise to digitize and automate a number of data- collection processes, including gathering contact information from members and clubs, ordering uniforms, and obtaining consent to a code of conduct. Staff also used Jotform Teams to create team workspaces for departments to collaborate on forms and data.
Results
With Jotform Enterprise, Bowls NSW was able to transform manual, paper-based processes into streamlined digital workflows, supporting its goal of modernizing the sport to appeal to younger generations. For example, a uniform-ordering process that used to take 25-plus hours now takes less than 2, a 92 percent decrease. Best of all, the organization has been able to break down silos between departments and provide a holistic view of the organization’s operations to all staff.
More time to spend on serving members
It’s saved so much time and money for us. It is unbelievable. Having worked in such a siloed environment prior, we now all of a sudden have all this time to be able to look at other processes.
Communications and Commercial Manager, Bowls NSW
