If you’re having trouble accessing your Jotform account, you’re not alone—and we’re here to help.
Whether you’ve lost access to your email or can no longer access your account due to issues like forgotten credentials or lack of access to recovery options, kindly fill out the form below and our support team will contact you for assistance.
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204 Comments:
4 days ago
Delete all my personal informations ASAP please thank you
5 days ago
Minha conta anterior e principal era lui*ce***@univem.edu.br
Este e-mail não existe mais, preciso recuperar a conta. Mas o suporte não funciona e a IA só fica no looping.
6 days ago
This "How to Recover Your Jotform Account" form is not loading and the AI is not helping much. Do you have an email so I can reach support?
6 days ago
I signed up with a email address with a typo and I am trying to change it but it's sending a verification code to the email with the typo how to correct this. I want to use my business email
7 days ago
your site won't allow the required picture to be taken It gives me a message to check my computers permissions which I have done and all camera accesses are allowed
10 days ago
the email i have on my account it no long active i tried to update it it it sending a code to the email that i not active
11 days ago
I lost access to my email
11 days ago
Hello Jotform Support Team,
I recently deleted an old Jotform account that was associated with the email hardindigitalagency@gmail.com. I now want to use this email for my current Jotform account, remyhardinofficial@gmail.com.
Could you please assist in releasing the old email so I can update my current account to use it?
Thank you for your help!
Best regards,
Remy Hardin
12 days ago
I had an account with Jotform that I signed up with using Jody@TheApple.Agency, an email that I no longer use.
Please reach out to me via cell at 865.771.6207 or via my preferred email address of JodyApple@me.com so that I can regain access to my account.
Thank you. • I inadvertently used the wrong phone # in my previous post.
13 days ago
someone keeps falsy reporting my forms, I am in no way selling anything that is controlled. Nor do i claim any such things. Your AI or what ever does not protect your PAID users whats so ever. disable and make us go through hoops to get our forms back is stupid
14 days ago
My previous and main account was under a***s***n@uc***is.edu
^ this email no longer exists
I need to recover the account.
14 days ago
i will like to update new email
15 days ago
I am having such a hard time with this account. I am wondering if I should just go somewhere else at this point. It hasn't worked since I put it up and I am wondering if I am losing business at this point.
19 days ago
I have created two accounts but can only access one, can you help me to recover the second account?
20 days ago
I am not receiving my password reset instructions. Please asssit.
20 days ago
I AM ONLY A USER, NOT THE ACCOUNT HOLDER
21 days ago
Trying to log into Jotform but verification email is being sent to an old email address that no longer exists
21 days ago
Hello, if for some reason the email change request I just sent is not authorized, I want to be sure that my Paypal account is not used to pay for another year (due 2/16/2025). I tried to change this in "Billing" however the system would not allow me to remove Paypal. Again, this is my personal account so Jotform is not authorized to use it for payment unless the account can be transferred to my gmail account as requested. Thank you.
23 days ago
Hello! How do I get my account back up?
24 days ago
How can I recover my account, I don't have access to my email
25 days ago
The email associated with Jotform is either s***n@az***prop***age***s.com.au or i**o@az***rop***age***s.com.au - neither of these are active. I own Azure Property Agents and also paid for the annual subscription. I know a tenant sent through an application last night for Glenorie. Thank you, Alicia
27 days ago
I am trying to switch emails associated with my account. W
27 days ago
I am having a few issues stupid AI is dumb only supplying answers that it has been fed to spurt out. I have been with jot for years , fully paid up, I used to speak/email with an extremely helpful team that always come back with the answers, now I get the feeling they no longer want me as a customer, in my opinion customer service has sunk to an all time low , thinking of moving on. AI hits a wall as soon as you mention human and simply says somebody will be with you shortly. God knows how long their shortly is they do not say. AI does not respond once you hit that wall.
27 days ago
I give up
28 days ago
I want to close my account