If you’re having trouble accessing your Jotform account, you’re not alone—and we’re here to help.
Whether you’ve lost access to your email or can no longer access your account due to issues like forgotten credentials or lack of access to recovery options, kindly fill out the form below and our support team will contact you for assistance.
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246 Comments:
Today
I have been trying to cancel our subscription, but it was set up by our former office manager, so I do not have all of the information needed to log in. I am co-owner of this company and have spent hours trying to cancel the account and have my $348 refunded. I would appreciate your help asap. Thank you.
1 days ago
Dear Jotform Team,
My name is Erika, and I am the person in charge of managing Jotform for our company, Koala Solutions.
Our Jotform account is currently linked to a former colleague’s email address (ch**u@k****z.com.au), who is no longer employed with our company and whose email account no longer exists.
We urgently require the account email to be updated to i**o@k****z.com.au to ensure continued access and account security.
Additionally, we request that the email address be encrypted or hidden so it is not visible to other users or collaborators on the account.
Please let us know if you require any verification or additional information to proceed with this update as soon as possible.
Thank you for your prompt assistance.
Kind regards,
Erika
Koala Solutions
1 days ago
Please help me recover my account
2 days ago
I can not log in I want to recovery the account
4 days ago
Your form says it lost connect and we cannot fill it out.
5 days ago
Hello, I am trying to recover a departmental account associcated with the University of Pittsburgh. The previous director Jen wasco has since left our department and needs to be removed from the account. Please recover the account to me ( Mariah Singerman) Department Coordinator at the Pittsburgh School of Nursing Department of Continuing Education. She can no longer utilize our university bank accounts so it is a problem to have her name and email on the account. Thank you! - Mariah
5 days ago
E-mail as***so***a@co***o**r.pt
Cancelei a conta mas preciso de a repor para consultar as faturas referentes aos débitos de novembro e dezembro de 2025 do plano Silver Monthly pago com cartão terminado em 7633, da conta associada ao e-mail (as***so**a@co***o**r.pt), da empresa Cooprofar
6 days ago
Thank you for being willing to help! We need to change the main email to ho***nsw@e***u.edu.
6 days ago
I need help becasue i need to do some work today. and i also need to access my old forms
7 days ago
I have reached out a few times about updating the email on our account. The previous email of i**o@d***mfa***ner**e.com no longer exists. I need this updated immediately.
9 days ago
It's excessive questioning to change an email guys.
10 days ago
I entered the Amory Softball Booster Club email address incorrectly and need it changed, so I can receive notifications when people complete their form. Thank you
10 days ago
आदरणीय Jotform सपोर्ट टीम,
मेरा Jotform अकाउंट सस्पेंड हो गया है, इसलिए मैं विनम्रतापूर्वक इसके पुनः परीक्षण और पुनः सक्रिय करने का अनुरोध करता हूँ।
यूज़रनेम / अकाउंट आईडी: govtupgmiddleschoolgarihahara
अकाउंट प्रकार: सरकारी उच्च प्राथमिक मध्य विद्यालय
उपयोग का उद्देश्य: आधिकारिक शैक्षणिक एवं परीक्षा संबंधी डाटा संग्रह
यह अकाउंट केवल सरकारी विद्यालय के आधिकारिक कार्यों के लिए उपयोग किया जाता है। यदि किसी भी गतिविधि से अनजाने में Jotform की शर्तों या नीतियों का उल्लंघन हुआ हो तो मैं क्षमा प्रार्थी हूँ। मैं आश्वासन देता हूँ कि भविष्य में अकाउंट का उपयोग Jotform के सभी दिशा-निर्देशों और नीतियों के पूर्ण पालन के साथ ही किया जाएगा।
कृपया मेरे अकाउंट की समीक्षा कर इसे यथाशीघ्र पुनः सक्रिय करने की कृपा करें, क्योंकि यह विद्यालय के आधिकारिक कार्यों के लिए अत्यंत आवश्यक है।
धन्यवाद।
सादर,
Ashish Kumar Dubey
पद – Headmaster
Govt. U.M.S. Garihara
12 days ago
This is crazy for trying to reach a simple person and could have been done in a 2min phone call.
12 days ago
I don't remember a lot of this information. It was an annual payment linked to my work credit card and reimbursed by Steelcase Foundation
12 days ago
I created this account and tried to change the account email, accidentally created a new account with that email, deleted it, and now get “connected to another account” when trying to use it. The original email is rh***ar***s@g***l.com. I'm trying to change it to s***as***@g***l.com
12 days ago
Still waiting for someone to help recover my account.
12 days ago
Your “Take Photo” button doesn’t work!
12 days ago
I submitted all the info for account email change for recovery and it is just at a loading screen
12 days ago
im trying to recover my suddenly lost account!!!
12 days ago
i cannot take a new pic of my license cus my phones storage is so full my phone isnt' working right now.
13 days ago
I do not have all the answers to the questions
14 days ago
do i have an account to delete
15 days ago
Goodness that was a LOT of work just to change my email.
15 days ago
No me llega al mail , el código de verificacion