If you’re having trouble accessing your Jotform account, you’re not alone—and we’re here to help.
Whether you’ve lost access to your email or can no longer access your account due to issues like forgotten credentials or lack of access to recovery options, kindly fill out the form below and our support team will contact you for assistance.
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305 Comments:
April 11, 2026
Hello, i've filled out this account recovery form 14-far-too-long-hours ago, is there any way we can speed this process up? thanks.
April 10, 2026
i can not get into this email address at all so i can not retrieve a code
April 8, 2026
Olá, preciso alterar meu e-mail de ias***cob***7@te***ur.l***e.pm para ias***cob***7@g***l.com
Motivo: meu domínio de e-mail line.pm entrou na lista de e-mails negados com prováveis spams e por isso preciso modificar o e-mail. Ainda possuo acesso a conta Microsoft, mas não consigo receber e-mails.
April 7, 2026
Hello, I need to change my email from Fi***s@to***fpr***tc.com to Ni***e@tou***fpri***c.com. My pw is not working for some reason. Please help. Thank you
April 6, 2026
Looking to change current email of my account
April 3, 2026
Hello, I mistakenly registered my Jotform account with the wrong email address @gmial.com. I would like to update it to my correct email address 0@gmail.com.
April 3, 2026
Hello, I do not have access to this email account. Is there another option to access my account services. I did not use my legal name for security purposes so this option would not work for me. I have the recovery password and can provide other information. Thanks!
April 2, 2026
Hello,
I created an account and have just sent our hundreds of registration form links to event invitees. And my account has just been disabled... I don't have my passport or driver's licence currently on me, and all of my invitees are emailing my team at work saying they can't access the links - please help urgently!
March 26, 2026
Hello, this morning I worked on my own store without any violations, and now I'm surprised to find that my account has been suspended for no reason? My username is RahafZa, and I logged in with my Apple account.
March 26, 2026
Lost access to account while trying to transfer to another employee. Need to get to him or be able to log back in myself. troumonada@deltadentalid.com is his email
March 26, 2026
We just need to cancel this subscription so we dont continue to get charged
March 25, 2026
How you can create account or login in jotform
March 24, 2026
i dont have a camera to verify id and selfie
March 24, 2026
I made an error with the email set up with the account and need our email changed to the correct spelling
March 23, 2026
I no longer have access to the old email and need the account email changed.
March 23, 2026
Please unsuspend my Jotform account
March 21, 2026
Please unsuspend my jotform account
March 19, 2026
help with receiving verifying code
March 19, 2026
This is the most ridiculous form I've ever had to fill-in. might as well you ask me for my SSN
March 18, 2026
Hello I work for a real estate brokerage we recently transitioned form the Aurumys to the glacier group I no longer have access to ja***gl***on@a***mys.com to update my jotform. Appreciate the help in advance!
March 17, 2026
I don't have access to all the information that is required because it is on the email account that has been corrupted.
March 17, 2026
Please help me to recover my jotform account with the email address listed above.
March 16, 2026
> Hesabımın sahibi: Mecit Can
> Hesap e‑posta adresim: cmecit730@gmail.com
>
> Jotform hesabımı, Instagram üzerinden gelen başvuru/iletişim formlarını toplamak ve görüntülemek için kullanıyordum.
>
> Formumda yalnızca isim, soyisim ve telefon numarası alanları bulunmaktadır; herhangi bir yasa dışı işlem, kimlik bilgisi, banka/kredi kartı bilgisi, şifre, IBAN veya benzeri hassas veri toplamıyorum.
>
> Yaklaşık 50 kişi formumu doldurdu, ancak 3 gündür forma bakmadım; bugün giriş yapmaya çalıştığımda hesabımın ve formumun devre dışı bırakıldığını gördüm.
>
> Hesabımın neden devre dışı bırakıldığı konusunda bilgilendirilmek ve mümkünse hesabımın ve formlarımın yeniden aktif edilmesini, ayrıca mevcut tüm başvurulara acil olarak erişebilmemi rica ediyorum.
>
> Konunun acil olduğunu ve sadece Instagram’dan gelen kişilerin iletişim bilgilerini görmek amacıyla bu formu kullandığımı bilgilerinize sunarım.
March 14, 2026
Minha conta foi bloqueada
March 12, 2026
I saved the form now I can’t find it