See the most FAQs about Stripe and get the answers. Or directly learn from our 24/7 support team!
Stripe was founded in 2010 with the mission of making it easier to accept payments over the internet. At the time, taking credit cards meant working with a legacy processor or a middleman broker who would provide you with access to a processor.
Irish entrepreneurs and brothers John and Patrick Collison founded Stripe in 2010 with initial funding from the famed startup accelerator Y Combinator. They launched their public service in September of 2011 and quickly became a Silicon Valley darling. Over the next several years, they received almost $800 million in funding, and a valuation of over $22 billion, making them one of the most valuable private companies in the world.
Stripe grew quickly because their products were digital- and developer-centric from the very beginning. The platform was built to be easily integrated into both custom and existing digital apps, and provided clear and straightforward directions.
You can check out our guide on how to integrate Stripe with your form for detailed information.
Yes, This is possible by setting your Stripe Payment Field's Payment Type to Sell Subscriptions. Related guide: https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form
You have to have an account with stripe. When you do, you can connect your Stripe integration in the form with email address and password.
Using JotForm’s Stripe integration, you can create one-time payment forms, donation forms, and even recurring billing forms.
There is a difference in fees for transactions, for Stripe it’s 1.4% + 20p (for European cards) and 2.9% + 20p (for non-European cards). And for Square is 2.75%.
Yes, This is possible by setting your Stripe Payment Field's Payment Type to Sell Subscriptions. Here is a related guide on monthly recurring payments with Stripe.
After you integrate your form with Stripe payment, you can add your form to clickfunnels by using the iframe embed method. Here is how you can get iframe embed code.
In form where you want to collect payments via Stripe, you have to integrate Stripe. If you don’t want to collect payments then there is no need to integrate Stripe payment in the form.
You have to integrate the form you wish, here is how you can integrate Stripe to your form.
No, fields in payment integration cannot be changed. You can't add or change the fields in any way.
The payment is processed instantly and credit card information are collected within the Stripe Payment field. You don't need to charge the credit cards manually.
Yes, you can have multiple forms connected to your Stripe account.
If your Stripe is properly connected in Stripe payment integration, please check with Stripe Customer Service. If the issue persists, please reach out to our support.
The email address on the form can be selected as the customer email field from the Additional Gateway settings section in the Stripe wizard.
Please make sure that your Stripe integration is properly connected in payment integration in your form. If the issue persists, please reach our support.
You can change the currency of your payment field by going to its settings. Here's how:
Yes it is possible to achieve your requirement to charge your customer at a later date. For further information, please follow this guide on Stripe payment authorization.
If you want the user to enter the amount manually then change the payment type of your stripe integration to a user-defined amount.
The ’description’ in Stripe depends on the product name. If this is a donation payment type form, you can adjust a ’Payment Box Sub Label’. The ’Payment Box Sub Label’ value will be passed as a description. You can also send data from a Short Text Entry field type as a custom field to Stripe. Please follow our guide on How to send custom data to Stripe for more information.
It shows that message because you haven't configured any products yet. To do that, click the STRIPE payment field in your form > click the Payment wizard icon > then ADD your PRODUCTS. For more information, please check our guide to solve configuration error for Stripe.
No, like with any other payment integration, we are not charging any fees for payments made through Stripe via our forms, however Stripe has fees. You can check transaction fees for Stripe guide for further information.
Receipts are sent by the payment processor (Stripe), and we don’t have control over that. But we provide invoices for your subscription payments. You can check our guide on how to get invoices through Stripe for further information.
Stripe supports accepting ACH payments—direct from bank accounts—alongside credit cards. ACH is currently supported only for Stripe businesses based in the U.S.
With Stripe, you can accept ACH payments in nearly the same way as you accept credit card payments.
We have an integration with Stripe ACH, please check our guide on accept ACH payments with Stripe for more information.
All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
ACH payments take up to 5 business days to receive acknowledgment of their success or failure. Because of this, ACH payments take up to 7 business days to be reflected in your available Stripe balance.
Before you can create an ACH charge, you must first collect and verify your customer’s bank account and routing number. In order to properly identify the bank account, you will also need to collect the name of the person or business who owns the account, and if the account is owned by an individual or a company.