- Hover on your avatar.
- Click Settings to open your Account Settings page.
- Go to the Billing tab (or Upgrade tab if you don’t have an active subscription).
- Scroll down a bit and you should be able to see the Invoices section.
- Click on the View link on each invoice to see their details.
For credit card payments, we use Stripe, and Jotform generates the invoices. Stripe also sends a separate receipt to your account email.
For PayPal payments, the invoices get generated by Jotform, but at the same time, PayPal sends a separate receipt of the payment.
We also use FastSpring for Credit Card and PayPal payments. FastSpring generates the invoice for your payment.
- VAT ID number is added upon request if the initial payment/invoice does not have it.
- If you get charged, but cannot see the invoices, please contact us at our support forum for assistance.
If you have any trouble accessing the billing page, please post a comment in the comment box below or head over to our support forum.