Keeping track of your subscription invoices helps you stay on top of your billing and keep your records organized. With Jotform, you can easily access, download, and review your invoices from your Account Billing Page. We’ll also show you how to update your billing information to make sure everything on your invoices is accurate.
Checking and Downloading Your Subscription Invoices
You can easily access, view, and download your Jotform subscription invoices directly from your account settings. Here’s how to do it.
- On your Workspace page, click on your Avatar/Profile Image on the top-right side of the page.
- Then, in the menu that opens, click on Settings to open your Account Settings page in a new browser tab.
- Now, click on Billing in the menu on the left side of the page, and you’ll be able to see your invoices.
- To download an invoice, click on the Download icon next to it.
Editing Your Account Billing Information
If you need to update the billing information on your invoices, you can easily edit it from the Billing Information section. If you’re ordering on behalf of a company, you can also add its VAT identification number to exclude VAT charges. It’s easy, here’s how:
- Go to your Account Billing page, and then click on Edit under the Billing Information section.
- Then, enter your updated billing details into the fields provided.
- Once you’re done, click on Save to save the changes and complete.
That’s it! You now know how to check and download your Jotform subscription invoices and update your account billing information whenever needed. Keeping your invoices and billing details up to date makes it easier to manage your records and stay on top of your subscription.
Send Comment:
14 Comments:
June 24, 2026
hello
my billing info is correct in the account, but the current invoice still shows the wrong name.
Please reissue / correct the invoice with this billing name: from G.KARANIKAS to KAELE ESEE.
We had had the issue issue last year and it was resolved quickly
November 26, 2025
Hi Jotform Support,
my billing info is correct in the account, but invoice for november still shows the wrong name.
Please reissue / correct the invoice with this billing name: from startup logistic to machn GmbH.
Thank you!
August 19, 2025
Hey i trying to pay for my jotfrom. I had a card but it didnt have money on it. I loaded the card with money, but its not showing option to pay for account. Just shows updata card details.
May 8, 2025
I want to pay for my next year's subscription now. Your AI assistant keeps telling me to go in and do it manually, but I do not see a way to do that. Please help, or I will have to cancel my account. I need to pay it now.
February 24, 2025
Why did they have to change the donation form! Why not give people a choice. So sick of everything being on an app just one more way for dishonest people to hack into your information. How much security is really on this website
December 4, 2024
Can you tell me if I delete the account, on top of lowering to the lowest subscription, how I would get my monies back. We did not use the service past the renewal date and responded to the cancelation request but were still charged. Thank you,
-Juan
June 25, 2024
By deleting the acount does this cancel the subscription?
May 7, 2024
Requiero las facturas de los meses 2024 que han corrido, en mi perfil no están, ¿como las puedo descargar?
February 22, 2024
I can't claim VAT in the UK in $USD. Any way you can convert your invoicing before it reaches me?
July 18, 2023
At this time we have not received anything in regards to our Jotform payment, which we pay with a School credit card. If someone would contact me, I would appreciate it so very much.
Could you pleased forward to the invoice to ***. This way, I will be able to take the invoice to our Central Office and have the payment sent to you all.
May 4, 2022
"There is no billing tab under account or settings, can you please forward our invoice for 4/21/2021?"
March 29, 2022
Hello, each time i modify my jotform, the automatic billing have some bugs in PDF. Why? Thanks for you help in advance.
February 10, 2022
There is no billing tab on my account
December 15, 2021
There is no billing tab on my account