How to Check and Edit Invoices

August 4, 2024

Tracking invoices can help you manage your subscriptions better. You can go to your account’s Billing/Upgrade page to check or download your invoices or subscription and payment history and keep track of your subscription cycle, the amount you are being charged, and when your next payment is due.

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To check and download your invoices

  1. Open Billing/Upgrade and go to Invoices.
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  1. To download an invoice, select the download icon.
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Updating Billing Information

You can change the billing information that appears in your invoices. If you’re placing orders on behalf of a company, you can enter the company’s VAT identification number to exclude VAT charges.

To edit billing information

  1. Go to Billing/Upgrade and edit Billing Information.
The Edit Billing Information button in Jotform Billing
  1. Enter your details, then select Save.
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Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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