Jotform Subprocessors
| Company | Service Provided | When Used | Personal Data Processed | Privacy Policy |
|---|---|---|---|---|
| Amazon Web Services, Inc. (AWS) | Data storage | Used when Google Cloud is not used. | User account information. Form responder data. Our users’ customers & other third parties who provide such data in interactions with artificial intelligence (AI) as described in this table. |
View |
| Google LLC / Google Cloud EMEA Ltd / Google Australia Pty Ltd. / Google Cloud Canada Corporation | Data storage | Google Cloud is used for data storage. | User account information. Form responder data. Our users’ customers & other third parties who provide such data in interactions with AI as described in this table. |
View |
| Google LLC | AI (artificial intelligence) | Used if our user enables AI tool creation and use. | Data provided in use of AI tools and creation of AI agents. | View |
| Google LLC | Google Workspace | Day-to-day operation of Jotform’s business | Customer contact data and the like | View |
| Hubspot | CRM | Day-to-day operation of Jotform’s business | Customer contact data and the like | View |
| OpenAI | AI (artificial intelligence) | Used if our user enables AI tool creation and use. | Data provided in use of AI tools and creation of AI agents. | View |
| Deepgram | AI voice technology | Used if our user enables AI call features, e.g., voice generation, text-to-speech. | Data disclosed to our users by their customers & other third parties in AI-guided interactions. | View |
| ElevenLabs | AI voice technology | Used if our user enables AI call features, e.g., voice generation, text-to-speech. | Data disclosed to our users by their customers & other third parties in AI-guided interactions. | View |
| Twilio | AI-based customer engagement | Used if our user enables AI features for interaction with their customers. | Data disclosed to our users by their customers & other third parties in AI-guided interactions. | View |
