Prepopulating a field is not working on my website

  • Eric
    Asked on March 21, 2017 at 11:55 AM

    I'm trying to prepopulate the distributors ID fileld of a website but not having any luck...

    Here is the website:https://www.senegence.com/senegenceweb/CustomerDirectOrdering/Login.aspx?firsttimecustomers:[mydistributor'sid]=231621

    Can someone assist? The ID should be 231621

  • Kiran Support Team Lead
    Replied on March 21, 2017 at 2:34 PM

    I have checked the provided link of your website and see that there is no JotForm embedded on the web site. Unfortunately, the guide that you are referring to will work with the forms built using JotForm only due to the field names. 

    You may need to hire a programmer from Upwork or Freelancer websites in order to resolve the issue on your website. If you need any assistance with JotForms, please let us know. We will be happy to assist. 

    Thanks!