Pre-populate fields on my form is not working correctly

  • jrittenhouse
    Asked on August 7, 2017 at 10:58 AM

    I am attempting to pre-populate fields on this form: https://form.jotformpro.com/72183998729981.

    I need to pre-populate the radio buttons for different courses. Is it the collapse function that I'm using that's breaking the pre-populate links, or the long field values with spaces and other punctuation?

  • BJoanna
    Replied on August 7, 2017 at 1:26 PM

    Are you unable to pre-populate the radio button fields?

    Have you tried to pre-populate the form with our app http://prepopulate.jotform.io/?

    You will need to set Section Visibility for the Section Collapse fields to Visible to be able to see and pre-populate all fields with this app.  

    Pre populate fields on my form is not working correctly Image 1 Screenshot 20

    When you create the pre-populate link, you can change Section Visibility back to Hidden.

    Here is the pre-populated URL of my cloned form: 

    https://secure.jotformpro.com/72185178749975?typeA[2]=true&selectA[2]=true&selectA17[2]=true&selectA20[2]=true 

    Hope this will help. 

  • jrittenhouse
    Replied on August 7, 2017 at 1:37 PM

    I see what i was doing wrong now, thank you. Do you know if there is a way to expand the collapsed section through URL as well?

     

    thanks

  • Kiran Support Team Lead
    Replied on August 7, 2017 at 2:44 PM

    Unforutnately, it is not possible to expand the collapsed section since the Collapse tool works based on CSS. If you need to show the fields in a collapsed section, you may consider setting it to Visible from the field properties.

    Hope this information helps!