Unable to clone form

  • HP_S_PRINT
    Asked on November 16, 2017 at 5:36 AM

    Hello,

    I have created my account with a different login. I would like to clone my old forms into my new account.

    I have tried to clone this form with your procedure : https://www.jotform.com/build/52992260022955

    The error message is : Unauthorized request. You do not have access to this form

    Thank you for your help,

    Ingo D.

  • John_Benson
    Replied on November 16, 2017 at 10:53 AM

    Just to add, you cannot clone the form because the privacy setting of the owner is set to "Do not allow my forms to be cloned by other users" option.

    1510847398priva 01 Screenshot 10

    Please contact the owner to disable the option and clone the form again. 

    I hope this helps. If you have any questions, please let us know.