Why is the number of payments option is not visible in Stripe?

  • Dbswain91
    Asked on February 13, 2018 at 12:34 PM

    I'm using Stripe, the NUMBER OF PAYMENTS option is not visible. Please help!



  • Kiran Support Team Lead
    Replied on February 13, 2018 at 1:00 PM

    Unfortunately, the number of Payments option is not available with Stripe payment gateway due to a limitation from Stripe itself. In order to stop the payments, it is required to cancel the subscription from the Stripe Dashboard only. 

    Thank you!