Setting Reply-To Email in the email notification

Jennifer
Asked on February 17, 2018 at 04:45 PM

When you receive an email is it like the google form where you have to click into a spreadsheet to view the senders name, email, message ... ? I am wanting a more standard contact form and email. I want to view the senders email address and message within the email I receive. This way I can reply directly to the email without clicking and coping things from a spreadsheet. Thank you!

This is a re-post of a comment on Setting up Email Notifications
Michael

Jotform Support

Answered on February 17, 2018 at 09:19 PM

On the email notifications settings, there is an option to set the "Reply-To Email". From that drop-down option, you will choose the email field in your form where your respondents will enter their email address.

Here's a sample email notification I received after setting the email field in the form as the "Reply-to Email"

The email address entered in the email field became the recipient when I hit reply.

I hope this helps. If you have other questions, please feel free to let us know.