Setting Reply-To Email in the email notification

  • Jennifer
    Asked on February 17, 2018 at 4:45 PM

    When you receive an email is it like the google form where you have to click into a spreadsheet to view the senders name, email, message ... ? I am wanting a more standard contact form and email. I want to view the senders email address and message within the email I receive. This way I can reply directly to the email without clicking and coping things from a spreadsheet. Thank you!

  • Mike_G JotForm Support
    Replied on February 17, 2018 at 9:19 PM

    On the email notifications settings, there is an option to set the "Reply-To Email". From that drop-down option, you will choose the email field in your form where your respondents will enter their email address.

    1518919842t21 08 31 Screenshot 10

    Here's a sample email notification I received after setting the email field in the form as the "Reply-to Email"

    1518920245t21 12 32 Screenshot 21

    The email address entered in the email field became the recipient when I hit reply.

    I hope this helps. If you have other questions, please feel free to let us know.