Enterprise: Form is unaccessible.

  • Rochelle
    Asked on April 23, 2024 at 9:25 AM

    Hi team! The jot form used by TMs in the Philippines is not working: https://oysterhr.jotform.com/212274688358063

    The last time we got a timesheet submission was 19 April, and we are afraid TMs may be the reason why. Could you please help to see the cause?

  • Joshua_T JotForm Support
    Replied on April 23, 2024 at 9:28 AM

    Hi Rochelle, 

    Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

    Thanks for your patience and understanding, we appreciate it.

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