Square Integration: Option to change currency

  • Steve_Chisholm
    Asked on April 23, 2024 at 9:43 AM

    Hello,


    I have some forms and use square. All works well in the application i use it in.

    I am also now doing a fundraiser and will be using a different Square account.

    Is using two square accounts technically possible or will it create a conflict?

    Next question that I am having issues with. When using square I can use square in Canadian currency.

    When i try to use square to manually enter amount or donation I cannot find away to change from USD to CAD currencies.

    Can you please tell me how to change currency when i select donation?


    Square Integration: Option to change currency Image 1 Screenshot 30 Screenshot 10Square Integration: Option to change currency Image 2 Screenshot 41 Screenshot 21

  • Steve_Chisholm
    Replied on April 23, 2024 at 9:52 AM

    Okay i tested with my main account and square automatically changed it to cad. so all good

  • Chris_L JotForm Support
    Replied on April 23, 2024 at 9:57 AM

    Hi Steve,

    Thanks for reaching out to Jotform Support. Yes, the integration will automatically set the currency based on the country where you initially registered or created your Square account. For example, if you’ve registered and selected the USA as your preferred country upon creating your Square account, your currency in the integration is automatically locked to USD. If your customers are outside the USA, their bank will automatically do the conversion upon payment.

    As for the other issue about the possibility of using two square accounts, I answered that on a new thread. You can go ahead and check that out here shortly. 

    Reach out again if you need any other help.

 
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