After integrating with Dropbox, it seems the files are stored in Jotfor

  • chihealth
    Asked on April 12, 2018 at 12:46 PM

    After integrating with Dropbox, it seems the files are stored in Jotform AND Dropbox, so they count against my Jotform storage. How do I make it so the uploaded files ONLY go to Dropbox?

  • David JotForm Support
    Replied on April 12, 2018 at 1:43 PM

    File uploads are first sent to JotForm and then to integrated platforms.  We do have an app that will delete submissions immediately after they are received:

    https://apps.jotform.com/app/auto_delete_submissions

    Keep in mind this does remove the submission data as well.  The only copy remaining would be the PDF forwarded to Dropbox.