j21fryeAnswered on May 02, 2018 01:57 AM
Is it possible to direct the user to a "Sign Up" link when they get this error?
roneetAnswered on May 02, 2018 04:10 AM
Please elaborate on the error that you are getting so that we can debug further and guide you.
Kiran Support Team LeadAnswered on May 02, 2018 07:15 AM
If you are referring to the following error message, unfortunately, it is not possible to redirect the form to another website.
If you are referring to a different error message, please let us know. We will be happy to assist.
j21fryeAnswered on May 02, 2018 12:43 PM
Ok, thanks for getting back to me. Follow up question here:
So my form links to a google sheet which runs a script that sends a
document to the user who fills in the form.
On the form, the users have three different options to choose from (1) Editable document (2) PDF document (3) Both.
On users' first submissions, I'd like all options available. when they return for a second (or more) time, I'd like the choices (1) and (3) grayed out and to show a "Sign Up" link that points them to my Weebly registration page.
Could you help my figure out how to do that?
Nik_CAnswered on May 02, 2018 01:51 PM
I'm sorry, but I didn't get what is the actual question in your last reply?
j21fryeAnswered on May 02, 2018 01:57 PM
Here's a mock up of what I'm describing
Kiran Support Team LeadAnswered on May 02, 2018 02:22 PM
I understand that you want to enable all the options when the user submits the form for the first time. If the same user tries to submit the form again, you want to enable only PDF option and display Sign-up page link. If so, please note that it is not possible to check if the submission is duplicate before submitting the form and to disable the options.
It seems that your requirement needs a custom form that can be achieved by getting the full source code of the form. You may customize the form to disable/enable the options by using some custom scripts and link the form to an external database to check the existing data. If you are not comfortable with programming, you may hire a programmer from Upwork or Freelancer to achieve your requirement.
j21fryeAnswered on May 02, 2018 02:43 PMThank you for your response. Is there no work around to this so I don't
have to hire a freelancer?
Is it possible to display a link if a user tries to submit a form with the
same email address?
Nik_CAnswered on May 02, 2018 02:53 PM
We do have a Unique question option, which checks if entered data in a certain field was previously entered, for example, email:
You can find in the Settings page of your form.
Let us know if you have further questions.
j21fryeAnswered on May 02, 2018 02:55 PM
Thank you! If a user tries to submit a form with the same email, can a link to "Sign Up" be prompted?
Nik_CAnswered on May 02, 2018 03:40 PM
Unfortunately, that is not possible, there isn't a condition that could check that. That option will only stop the user from submitting the form when the same email address is used.