Is it possible to direct the user to a "Sign Up" link?

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    j21frye
    Asked on May 02, 2018 at 01:57 AM

    Is it possible to direct the user to a "Sign Up" link when they get this error?



    This is a re-post of a comment on How to Set Unique Submissions on a Form

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    roneet
    Answered on May 02, 2018 at 04:10 AM

    Please elaborate on the error that you are getting so that we can debug further and guide you.

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    Kiran
    Answered on May 02, 2018 at 07:15 AM

    @j21frye,

    If you are referring to the following error message, unfortunately, it is not possible to redirect the form to another website.

    152525949402052018_1639121.png

    If you are referring to a different error message, please let us know. We will be happy to assist. 

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    Nik_C
    Answered on May 02, 2018 at 01:51 PM

    I'm sorry, but I didn't get what is the actual question in your last reply?

    Thank you!

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    j21frye
    Answered on May 02, 2018 at 01:57 PM

    Here's a mock up of what I'm describing1525283816homey mockup (1)_Page_2.jpg

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    Kiran
    Answered on May 02, 2018 at 02:22 PM

    I understand that you want to enable all the options when the user submits the form for the first time. If the same user tries to submit the form again, you want to enable only PDF option and display Sign-up page link. If so, please note that it is not possible to check if the submission is duplicate before submitting the form and to disable the options.

    It seems that your requirement needs a custom form that can be achieved by getting the full source code of the form. You may customize the form to disable/enable the options by using some custom scripts and link the form to an external database to check the existing data. If you are not comfortable with programming, you may hire a programmer from Upwork or Freelancer to achieve your requirement.  

    Thank you!

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    j21frye
    Answered on May 02, 2018 at 02:43 PM
    Thank you for your response. Is there no work around to this so I don't
    have to hire a freelancer?
    Is it possible to display a link if a user tries to submit a form with the
    same email address?
    ...
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    Nik_C
    Answered on May 02, 2018 at 02:53 PM

    We do have a Unique question option, which checks if entered data in a certain field was previously entered, for example, email:

    1525287177Screen Shot 2018-05-02 at 8.51

    You can find in the Settings page of your form.

    Let us know if you have further questions.

    Thank you!

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    j21frye
    Answered on May 02, 2018 at 02:55 PM

    Thank you! If a user tries to submit a form with the same email, can a link to "Sign Up" be prompted?

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    Nik_C
    Answered on May 02, 2018 at 03:40 PM

    Unfortunately, that is not possible, there isn't a condition that could check that. That option will only stop the user from submitting the form when the same email address is used.

    Thank you!