- Templates
-
Integrations
- INTEGRATIONS
- See 100+ integrations
-
- FEATURED INTEGRATIONS
-
PayPal
-
Slack
-
Google Sheets
-
Mailchimp
-
Zoom
-
Dropbox
-
Google Calendar
-
Hubspot
- See more
-
Products
- PRODUCTS
-
Form Builder
-
Jotform Enterprise
-
Jotform Apps
-
Store Builder
-
Jotform Tables
-
Jotform Inbox
-
Jotform Mobile App
-
Jotform Approvals
-
Report Builder
-
Smart PDF Forms
-
PDF Editor
-
Jotform Sign
- FEATURES
- Jotform TeamsNEW
- Enterprise Mobile
- Prefill Forms
- HIPAA Forms
- Secure Forms
- Assign Forms
- Online Payments
- Widgets
- See more features
-
ENTERPRISE
-
Read use case
&
JOTFORM ENTERPRISE
- FEATURES
- Multiple Users
- Admin Console
- White Labeling
- See more
- SOLUTIONS
- Healthcare
- Education
- Non-profit
- Contact Sales
I am no longer getting updates on my google sheet from the JotForm.
-
Iz FloresAsked on May 07, 2018 at 02:08 AMHi-
I am no longer getting updates on my google sheet from the JotForm. How can I confirm if the integration is broken and how do I fix it if it is broken?
This is a re-post of a comment on How to Integrate Forms with Google Sheets
-
ScottAnswered on May 07, 2018 at 04:21 AMJotform DeveloperHey there Iz,
Can you please share the integrated form's link or ID?
Meanwhile, you can always delete the current integration and re-integrate your form. This will be also passing on the existing submission data too.
ps. If you have made any manual changes on the integrated sheet, it can break the integration
-
Iz FloresAnswered on May 07, 2018 at 07:43 AMSo it looks like the form is working again. The new form submissions just rolled in.
Are you with Jotform or a user group?
... -
amyAnswered on May 07, 2018 at 08:01 AMDear Iz,
It is very nice to hear that your problem has been resolved.
One of spammer sent a message to your thread and my colleague has already deleted it. Please ignore that post.
Let us know if you need further assistance.
-
Iz FloresAnswered on May 09, 2018 at 01:43 PMHi-
I’m having an issue again. It looks like the googlesheets picked up a column heading and put it in the middle of the responses. It is causing an issue again.
How can I reset the integration to google sheets? If I reset the integration, will it go to a different file?
Sent from my iPhone
... -
KevinAnswered on May 09, 2018 at 02:21 PMJotform SupportI would recommend you to reset the integration and avoid making changes on the integrated sheet, this will create a new document where the submissions from the form will be sent to, but you may import those submissions into a different file and edit this second file. The following guides will help you with that:
https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet
https://support.google.com/docs/answer/3093340?hl=en
Please let us know if the issue persists.
-
