Account: password reset instruction

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    Emily Mitis
    Asked on May 18, 2018 at 03:03 PM

    I've selected "forgot password" and it says reset instructions have been sent, but it's been several minutes. I need to quickly reset the password for my coworkers before I leave town, are the emails automatic? I'm worried they won't have access while I'm away because the email is taking so long.

    This is a re-post of a comment on How to reset Jotform account password

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    Answered on May 18, 2018 at 03:34 PM

    I have checked your mail logs, and indeed the reset instruction has been sent to your associated email address.

    Please confirm if you have successfully changed your email address?

    Thank you.