Form Error when submitting

  • mk04
    Asked on May 15, 2024 at 3:20 PM

    Hello Support Team,

    I need assistance with an issue I'm encountering on a new form I've created.

    I was testing it. When attempting to submit the form, the page begins to load but eventually results in an error. I have attached a screenshot of the error for your reference.

    Could you please look into this and provide guidance on how to resolve the issue?

    Thank you for your help.


    Jotform Thread 14910901 Screenshot
  • Carlo JotForm Support
    Replied on May 15, 2024 at 3:55 PM

    Hi Marlena,

    Thanks for reaching out to Jotform Support. Our Developers Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.

    Thanks for your patience while we're looking into this.

  • Carlo JotForm Support
    Replied on May 17, 2024 at 2:31 PM

    Hi Marlena,

    Thanks for patiently waiting. I just heard back from our Developers Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes?