Emails are coming in a long time after form submitted

This afternoon, after 3 PM Central Time (15-May). We noticed that Jotform submissions were not triggering emails. In fact, it seems the emails are coming through a relatively long time after the form is submitted.

The following are submission IDs your team can look at to investigate. We cannot think of a change we made on our side and the emails seem to be coming through up to 45 minutes after submission.

It may be impacting other users.

Submission ID

5916151958382259813

5916150991688124224

5916131842442719425

5916130552446486386

5916123278119784637

5916121752449211328

Hi Backflow,

Thanks for reaching out to Jotform Support. I cloned and tested your form on my end but I could not replicate the issue. I was able to submit the form and receive the email notification right after. See the image attached:

Can you try removing the notification email and creating a new one? Once done, test the form and check if you are able to receive the email notification after submission. I have also cleare your form cache as a precaution.

Give it a try and let us know how it goes.

Thank you, I have taken a few steps and things seem to have started working properly yesterday. I am not sure what may have fixed the issue but will continue to monitor.

Thanks for the help.

Matt