How to enable multiple submissions to a form?

customers are receiving an error message when trying to place an order on this form.

Hi Lexie,

Thanks for reaching out to Jotform Support. It seems that you have prevented multiple submissions from the same IP address. Let me show you how to remove it:

1. On your My Forms page, hover your mouse over your form and click on Edit Form on the right side of the screen.
2. In Form Builder, in the orange navigation bar at the top of the page, click on Settings and then click on Show More Options.
3. In the Form Settings menu, scroll down and select No Check in the Unique Submission dropdown menu.

Now, you can get multiple submissions from the same IP address.

Give it a try and let us know how it goes.