Unable to Access Live Chat Support

  • USBC_Bowling
    Asked on May 22, 2024 at 1:36 PM
    when I tried to live chat yesterday, it told me you weren't around at the moment, try back. What?
  • Jemuel JotForm Support
    Replied on May 22, 2024 at 1:46 PM

    Hi USBC_Bowling,

    Thanks for reaching out to Jotform Support. You should see the Live Chatbox on the right side when you open the main Jotform page, however, if it is not there then it means there's high traffic and the live chat is temporarily unavailable. In such cases, you can always create a forum thread from the Contact Us page, and we’ll be happy to assist you.

    Let us know if you have any other questions.

 
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