Account suspension

  • Dr. Cassidy Blair
    Asked on May 22, 2024 at 9:04 PM

    We will not be collecting credit card information through the website. Please re-publish the prior form form we had previously had on our website under make a payment. blairwellnessgroup.com.

    thank you

  • Hilary JotForm Support
    Replied on May 22, 2024 at 10:53 PM

    Hi Dr. Cassidy Blair,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Submit Payment that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I did check your form, and it looks like the tagging was a false positive, so I reactivated your account and whitelisted the form. You should be able to log in now.

    Reach out again if you need any other help.

  • cassblair
    Replied on May 23, 2024 at 12:25 AM
    Thank you kindly On May 22, 2024, at 7:53 PM, Jotform <noreply@jotform.com> wrote:




    ...
 
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