How to free up upload storage space?

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    Asked on October 07, 2018 at 09:19 PM

    Hi there 
    I cant seem to figure out how to clear my upload space? i have deleted all previous submission etc but the upload space is still saying its full?

    Can you help?


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    Answered on October 08, 2018 at 04:29 AM

    I am sorry for the trouble caused to you. I did check your account and it seems you have already deleted all the submission data. Please note that deleted a submission record which has file attachment, it will also delete the uploaded file as well and free up your upload storage space as well. 

    I have refreshed your upload storage space from here and activated your account as well. Your account is in good space currently. 

    Do try to sign in to your Jotform account and get back to us if you have any trouble.