Mark PrickettAnswered on October 11, 2018 03:53 PM
I got your latest message with instructions on how to reset my password. I have done this several times now. The first several times I did it nothing happened and then I started getting emails to reset the password with links that would not work because they said they were expired.
DonaldHagAnswered on October 11, 2018 05:05 PM
This usually means you clicked the link after it expired. The email is sent out instantly and if you are using a mail client I recommend you refresh it immediately after inputting the email for password reset so you can click the link.
The link is set to expire for security reasons.