• shawn
    Asked on January 21, 2019 at 2:22 PM


    I cant login

    Getting message autosuspended

  • Bitia JotForm Support
    Replied on January 21, 2019 at 2:32 PM

    Upon review of your it was found automatically suspended (autosuspended) by our Phishing Detector Tool due to form: requesting login credentials (Email/password) on plain field texts.

    Gathering this type of data infringes our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "Password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    The infringing field has been deleted and your account has been reactivated, refrain from creating login forms because it can trigger an automatically suspension by our Phishing Detector Tool.

    Thank you.

  • treidreams
    Replied on January 21, 2019 at 3:43 PM
    hii am not understandingi havenot published any formjust testing to make formso i am not sure where i made mistake or what shouldn't i doi am not understanding password.........can i callShawnShoaib S. Muhammad
  • treidreams
    Replied on January 21, 2019 at 3:43 PM
    where did i use passwordShawnShoaib S. Muhammad
  • ktyaguirre
    Replied on January 21, 2019 at 5:29 PM

    Your account is active, the form in question was deleted.

    Thank you