Prepopulated field appears to not work as expected
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mmartinexpd8Asked on April 15, 2019 at 10:35 AM
Just testing this feature but having some issues.
Tried this
https://eu.jotform.com/build/91043877086363?name[first]=John
AND This
https://eu.jotform.com/build/91043877086363??name[first]=John
But nothing happens - In edge is removes the parameters from the URL altogether.
What am I missing?
I actually want to populate this one https://eu.jotform.com/build/91043877086363?ticketNo=123456
Also can we make that field read only so only the parameter can populate it?
I also want to prevent submitting the form unless that field has a value so we don't get random rubbish.
Michael
This is a re-post of a comment on Prepopulating Fields to Your Jotform via URL Parameters
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DavidAnswered on April 15, 2019 at 12:35 PMJotform Support
It looks like you are using the form builder URL in stead of the form URL. Instead of:
https://eu.jotform.com/build/91043877086363?ticketNo=123456
Use:
https://eu.jotform.com/form/91043877086363?ticketNo=123456
You should then see the pre-populated field.