Prepopulated field appears to not work as expected

  • Profile Image
    mmartinexpd8
    Asked on April 15, 2019 at 10:35 AM

    Just testing this feature but having some issues.

    Tried this

    https://eu.jotform.com/build/91043877086363?name[first]=John

    AND This

    https://eu.jotform.com/build/91043877086363??name[first]=John

    But nothing happens - In edge is removes the parameters from the URL altogether.

    What am I missing?

    I actually want to populate this one https://eu.jotform.com/build/91043877086363?ticketNo=123456

    Also can we make that field read only so only the parameter can populate it?

    I also want to prevent submitting the form unless that field has a value so we don't get random rubbish.

    Michael



    This is a re-post of a comment on Prepopulating Fields to Your JotForm via URL Parameters

  • Profile Image
    david
    Answered on April 15, 2019 at 12:35 PM

    It looks like you are using the form builder URL in stead of the form URL.  Instead of:

    https://eu.jotform.com/build/91043877086363?ticketNo=123456

    Use:

    https://eu.jotform.com/form/91043877086363?ticketNo=123456

    You should then see the pre-populated field.