-
jhellington71Asked on May 16, 2019 at 6:21 AM
Hi
I have sat with my HTML coder and none of the colours are changing on our autoresponder using the HTML colours we've imputted?
You've also no undo button and no preview which is a huge pain in the a**e
When is this going to be sorted out?
-
Kiran Support Team LeadReplied on May 16, 2019 at 7:50 AM
I have tried checking an email template from one of my forms and tried changing the color using HTML color codes which worked fine. Could you let us know the form ID/URL that you are working and a screenshot of the email source code that you are trying to change so that we can take a look to assist you further?
Thanks!
-
jhellington71Replied on May 16, 2019 at 8:43 AMHi
Auto responder
https://form.jotformeu.com/91343499322359
Using your <> source code
... -
jhellington71Replied on May 16, 2019 at 9:43 AMHi
https://form.jotformeu.com/91343499322359 the autoresponder 1
The <> source on this form at the top of the table
Does this help?
... -
Kiran Support Team LeadReplied on May 16, 2019 at 11:34 AM
I have tried changing the bgcolor of some rows and table on a cloned version of the form and this is how it looked.
We request you to try it again and see if that works. If you can provide us with more detailed information on your requirement, we may be able to assist you further.
Thanks!
-
jhellington71Replied on May 17, 2019 at 3:43 AMHi there,
That looks much better, how did you do that? Our colour is R201 G236 B81, Pantone 2297 or DIEC51 rather than the orange.
Can I use that code for all my forms until we sort something else out with Mailchimp?
Best
Julie
... -
Victoria_KReplied on May 17, 2019 at 5:30 AM
Hello Julie,
Please try this way:
You can use this tool to convert color: https://www.w3schools.com/colors/colors_rgb.asp
-
jhellington71Replied on May 17, 2019 at 9:43 AMHI
OK, so I’ve changed the colour almost everywhere fine, its works now However, I still have a dark green colour around the table border? Cannot locate where I can change this? Any clue?
Thanks for your help so far by the way!
... -
jhellington71Replied on May 17, 2019 at 9:43 AMAh ha, found the code to get rid of the dark green!
Many thanks for all your help!
Phew!
... -
Kiran Support Team LeadReplied on May 17, 2019 at 10:49 AM
No problem. Glad to see that the form is now working as expected. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.
Thank you for using JotForm!