How does my field crew download the form to use offline?

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    Asked on June 17, 2019 at 12:54 PM

    Currently, our team uses the URL to navigate to the form and must submit when online. If they download the Mobile app, how do they log in, download the form to fillout when not in cellular service, and how do they sync when back online? 

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    Answered on June 17, 2019 at 03:06 PM

    You have to have the internet connection on your device in order to sync the forms initially, then you can follow:

    1) Go to settings:


    2) Go to Offline forms:


    3) Select the foms that will be used in offline mode:


    Then you can use such forms, submit them, etc. And they will sync automatically when your device goes back online.

    Hope it helps.

    Thank you!