The link to cancel my subscription via recurring payment e-mails is broken

rdicrasto
Asked on September 24, 2019 at 07:45 PM

The link to cancel my subscription via recurring payment e-mails is broken. I want to cancel but it is impossible without help.

This is a re-post of a comment on How do I work with Square Subscription and cancel it in Jotform?
Elton

Jotform Support

Answered on September 24, 2019 at 08:49 PM

That is the 2nd method to cancel recurring subscriptions on Square. Have you tried canceling it within your Square dashboard by removing the customer? This should work. Please refer to method #1 Square Dashboard on the same guide https://www.jotform.com/help/559-How-do-I-work-with-Square-Subscription-and-cancel-it-in-JotForm

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