I am trying to include my logo in the autorespond email.

  • scb41666
    Asked on October 22, 2019 at 2:52 PM

    I am trying to include my logo in the autorespond email. I clicked on Insert Image and added it. I see it in my email template in the autoresponder form, but the image does not show up in the test emails. What am I doing wrong?

  • Ivaylo JotForm Support
    Replied on October 22, 2019 at 4:40 PM

    I cloned your form and tested it. I received thr autoresponder with your image. However, your logo is very pale. Perhaps, this is the reason why you do not see it.

    1571776803firefox UhXf5umBWG Screenshot 10

    Did you make a test submission or you clicked on the Test Email button?

    Please try to make a real submission of your form and test again.

    We will wait for your response.