How to recover password to access assigned forms in Mobile

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    Ospreyhc
    Asked on December 02, 2019 at 12:16 PM

    That's not the question i asked

    i have assigned a form to a person using the app, that person has a new phone but lost their password and cant log on to their app.

    How do they recover this?



    This is a re-post of a comment on How to reset Jotform account password

  • Profile Image
    jonathan
    Answered on December 02, 2019 at 04:51 PM

    You can remove first the form assigned to the user and the just redo the assigned form steps.

    When you redo the Assigned form steps, it will generate new password that will be sent via email to the user you assigned the form to.

    Let us know if you need further assistance.