Unable to submit form

  • mevangi
    Asked on January 3, 2020 at 3:09 AM


  • jherwin
    Replied on January 3, 2020 at 3:14 AM

    Hello mevangi - Could you please explain your question in detail?

    It will help us provide you with the appropriate workaround/suggestions if you can elaborate further on what you wanted to do using the form.

  • mevangi
    Replied on January 3, 2020 at 11:50 AM
    When someone goes to my firm and fills it out ( I have had 2 different
    clients tell me this) There is no option to send the form when it is
    completed. I sent myself a test email. (This button is visible to me.) I
    get the email. When I try to go to the form and fill it out, and I get to
    the end of the form, there is a Captcha. When you fill in the captcha,
    nothing happens. I do NOT receive the email.
  • John Support Team Lead
    Replied on January 3, 2020 at 1:04 PM

    Hello @mevangi,

    As I checked this form on your account: https://form.jotform.com/200018359193149, I can't see a Submit button that a user can click to send the form.

    Please open the form in the Form Builder and add a Submit button after the Captcha field:

    Unable to submit form Image 10