MattAnswered on January 19, 2020 10:22 PM
Hi, how are you?
I have an account under the email email@example.com but i cannot login. The email address is now longer in use so i cannot get password reset email and i may have changed this email address to another in the past but now forget.
Is there anyway you can check if i changed the email from firstname.lastname@example.org to something else?
I was able to login 3 days ago but now for the life of me i cannot get back in.
Thanks for your help.
Girish JotForm SupportAnswered on January 20, 2020 07:46 AM
Sorry, but I could not find any account linked to the email address m**t@aus**********ales.com.au .
However, upon further checking, it seems that you may have changed the account email address to matt@tri***1.com.au. The username of the account is "kl***okers". If you recollect these credentials, you can login using the username and reset the password.
The reset password link will be sent to matt@tri***1.com.au.
I hope this helps.