Does the email notification go for the download link?

  • Focus_Silkeborg
    Asked on January 27, 2020 at 8:57 PM

    Just to be sure:

    This mail goes for the download link?

    Not for the user submitted form input?

    So, a user 'outside' the admin sphere (anybody in the world) can have and use a download link?

  • Kiran Support Team Lead
    Replied on January 28, 2020 at 12:13 AM

    I am not sure if I understand your query correctly. Do you mean to ask if the email submission can be accessed by any other person with a download link? If so, the answer is No. The email submission data can only be received by the intended recipients in the notification. The submission data of the form can only be accessed by logging into your JotForm account unless the submissions are shared manually

    Hope this information helps! Let us know if you are referring something different. We will be happy to help.

  • Focus_Silkeborg
    Replied on January 30, 2020 at 12:25 PM

    No, your solution is not working.

    The 'second' user (the one who will get the daily form confirmations) - does not get the requested download link for the .zip file.

    And with the sharing option, after using the set password, he is rejected os being a 'sub-user.

    1580405112Subuser Screenshot 10

  • Kiran Support Team Lead
    Replied on January 30, 2020 at 1:46 PM

    Unfortunately, the shared users cannot request the download of files at once. It can be only requested by the form owner. Do you only want to provide them with the link to download the files of the specific form? You may try requesting the downloads for the form by logging into your account and share the zip file with the other user.