Why are hidden fields showing up when I edit the submission?

  • DoorsSweden
    Asked on February 8, 2020 at 6:25 PM


    When i do this with form https://form.jotformeu.com/DoorsSweden/TS all my inviseble fields pop up.

    I want all fields that i hide by choices are hidden.

    When i click edit submission and send it again i don't get any respons back.

    Can you please help?

  • Kevin Support Team Lead
    Replied on February 8, 2020 at 7:09 PM

    Hidden fields will be shown if you're logged into your JotForm account, this since you're basically the form's owner, I would recommend you to try logging out and test the form, hidden fields should remain hidden unless there is a condition showing them up.

    Regarding not receiving the email upon editing the submission, this is due to the email settings, kindly follow these steps:

    1. Go to the settings tab and the emails section.

    2. Edit the email autoresponder for your form, go to the advanced tab and make sure the send on edit option is turned on. 

    If you have questions, let us know. 

  • DoorsSweden
    Replied on February 9, 2020 at 7:28 AM

    Thanks works fine!