Why am I getting a message "this field is required" for a checkbox that

Why am I getting a message "this field is required" for a checkbox that is already checked?

Here is a picture of the error message.

We apologize for inconvenience. I checked and test this on your live form but I was not able to replicate the issue.

See screencast video of my test.

Can you please check again. I also suggest try test on another browser or use incognito or private mode browser.

Let us know if issue persist.

Thanks
Sherry Gearing
Sent from my iPhone
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