Forgot login

  • Christina Tang
    Asked on May 11, 2020 at 4:02 PM
    Hello:
    I have not been able to log-in to my old & new emails and can't recall a recent email change - can you advise what email it was changed to?  I would like to log-in to update card charge details asap.
    Page URL: https://developers.jotform.com/login
  • jherwin
    Replied on May 11, 2020 at 6:50 PM

    I can't pull out any details using the email address and email domain you used to post a ticket here.

    Can you tell us your account username?

    Looking forward to your response.

  • jherwin
    Replied on May 11, 2020 at 6:50 PM

    If you have form in your account and you know the form URL, please mention it as well so we can use it to trace the account.

  • Christina Tang
    Replied on May 11, 2020 at 8:28 PM
    Hello:
    My old email/User was:
    bcna@notaries.bc.ca
    But I recently think I did update my email to: BCNA@bcnotaryassociation.ca
    Regards,
    Christina Tang
    BC NOTARIES ASSOCIATION
    Executive Administrative Assistant to
    Chad Rintoul, CEO
    Email: BCNA@bcnotaryassociation.ca
    Direct: 778.327.6387
    [cid:c2018417-0fb8-42f9-b184-8907b1959592]
    ________________________________
    ...
  • Girish JotForm Support
    Replied on May 11, 2020 at 10:57 PM

    Sorry, but there aren't any accounts linked to the email addresses that you have provided in your last response. However, I could find an account where the forms contain the email address bcna@notaries.bc.ca as their notification email recipient.

    This account is linked to the email nf***ett@bcnotaryassociation.ca and username l*ri and is subscribed to the Bronze monthly plan.

    If you have access to these details, you may please login and check.