Uploaded files in notification email shows 404 error

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    Bob Kunert
    Asked on May 22, 2020 at 09:26 PM

    Thanks the email change worked. Lastly, when we do receive the emails, we cannot open the files that we’re uploaded into the created jotform. We have tested with jpeg, pdf, etc., and we keep receiving the jotform error code 404 (whoops). Can you please assist? Thank You

    This is a re-post of a comment on How to Change the Email Address Used for Notification Email?

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    Answered on May 22, 2020 at 09:50 PM

    Please uncheck the restriction within your My Account > Settings page that requires log-in to view uploaded files.

    1578520015Jotform · My Account (1).png