Can't login in jotform via gmail account

Jerome

Asked on May 27, 2020 at 10:15 PM

Dear admin!

may we ask why can't we login in your jotform via gmail account and we tried several times, we tried login in different computers, and new gmail account also.

attached below the error and shown continue loading until no happened appear ang return to login pages again.

Hope your immediate response on this.

Thanks,

Jerome
Girish JotForm Support

Replied on May 27, 2020 at 11:24 PM

Hello Jerome,

You are not able to login, because your account has been suspended. The form "201324841339047 Tramontina1" was flagged as fake product offer.

Free accounts with free domain who offers products/services without a valid domain on their registered JotForm accounts are suspended immediately.

In order to reactivate the account, we will need to delete and purge this form from your account.
shopattutubancenter

Replied on May 28, 2020 at 12:28 AM

Hi Admin,
Noted on this. Yes please kindly delete the said form so we can use the
account.
May we know the guidelines for this free jotform for selling products?
Thanks,
Jerome
...
jherwin

Replied on May 28, 2020 at 3:40 AM

Hello Jerome - Thank you for your cooperation. I have now deleted the offending form from your account and activated your account.

Please refrain from creating such forms or adding any guilty fields to the forms to avoid any further suspensions on your account.
shopattutubancenter

Replied on June 4, 2020 at 7:28 AM

Hi Admin,
a gentle request in your support, may we ask if jotform has the
availability function of creating by per pages, per catalog or products
and per pages have computation cost however in the last pages there total
cost by shoppers.
Hope you can help us!
Hope your safe and healthy!
Thanks,
Jerome

...
Girish JotForm Support

Replied on June 4, 2020 at 8:42 AM

Hello Jerome,

We have moved your last question to a new ticket to be handled separately: https://www.jotform.com/answers/2367751