Password reset is not working.

Am I the only one having this problem!?

I have lost count of the number of times I have completely filled in the form only to have you tell me my password is wrong.  
Then I fill in the request form for a new one and always get the message that link has expired. 
What am I to do?

The password reset email is sending to your Catknox@aol.com address. However, that email address doesn't have a Jotform account yet.

Please register first an account here https://www.jotform.com/signup.

Let us know if you have any questions or if you need further assistance.