How to remove popup message asking user to sign in or create account?

  • Profile Image
    J Pats
    Asked on June 19, 2020 at 03:55 AM

    Hi there,

    Is there a way to skip popup showing?

    I just want the customer to "Skip Create an Account". I was intending to have this as an iFrame on my website, so want to make it look like it is completely built-in, and don't want them to suddenly think - what is JofForm? Needs to be only my branding.

    Thank you.

    This is a re-post of a comment on How to Enable Autofill on Forms

  • Profile Image
    Answered on June 19, 2020 at 05:18 AM

    This message is displayed if you have set access setting of form as "Private Form". Please change the access setting to "Public Form" and that will solve your problem. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions. 

  • Profile Image
    J Pats 
    Answered on June 22, 2020 at 10:44 PM

    Sorry, this doesn't fix it. Still when I start filling out the form, and click "Save", it brings up this popup and then they see the Jotform branding. I want them to skip this popup, and go immediately to the next popup that shows when they click the "Skip Create an Account" link.


  • Profile Image
    Answered on June 22, 2020 at 11:35 PM

    May we know the form in question so that we can check further?

    Looking forward to your response.


  • Profile Image
    Answered on July 01, 2020 at 01:22 PM

    Was this ever answered? I have the same question.

  • Profile Image
    Answered on July 01, 2020 at 02:35 PM

    Hello @Mkenah - One of my colleagues already responded to the last question you posted. However, we haven't heard back from you since then.

    Going back to your last question, unfortunately, there's no option to remove the first pop-up. Instead, the user can just click the SKIP CREATE ACCOUNT option to save the progress without creating an account.