When I get to the bottom of the form and hit "submit", it jumps back up to a previous page

  • elightbody
    Asked on June 23, 2020 at 7:27 AM

    Hello,

    I am trying to create a form for an upcoming trip that we are organizing. When I get to the bottom of the form and hit "submit", it jumps back up to a previous page. I'm REALLY new to this so I'm not quite sure what to do. Any suggestions? I appreciate any help I can get!!

  • Mianala Jotform Support
    Replied on June 23, 2020 at 8:29 AM

    Hello @elightbody 

    Thank you for contacting support. I have checked your account and I have found the form Bonaire 2020. Although your form has only one page, I have found Conditions skipping pages in your form. 

     1592915398{7193F543 6B79 41D9 BDC4 D26E6 Screenshot 10

    You can go ahead and add the pages or disable the conditions. That should fix the issue. Let us know if you need further assistance.