When downloading the submission as excel, why the signature did not display?

  • punjultyoso
    Asked on June 25, 2020 at 10:03 PM

    when downloading the submission as excel, the signature did not display only its link

    please giving any suggestion to display the signature

  • jherwin
    Replied on June 25, 2020 at 10:48 PM

    If you are receiving 404 page when you click on the link, you would need to lift privacy settings in your account, which require log-in to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1593139450uncheck Screenshot 10
    However, if you want to display the attachments are image instead of link, please check this related article: 



  • punjultyoso
    Replied on June 26, 2020 at 4:28 AM
    thanks you very much your helping and attantion
    Pada tanggal Jum, 26 Jun 2020 pukul 09.48 JotForm
  • Bojan Support Team Lead
    Replied on June 26, 2020 at 6:36 AM

    Thank you for your reply.

    We're happy to hear that your problem is resolved.

    Please let us know if you have any additional questions.