Google Sheet is not updating to reflect the updated jotform application

kmackroy
Asked on July 14, 2020 at 12:38 AM

Google Sheet is not updating to reflect the updated jotform application. Can I remove integration and replace it? Will previous entries be populated through the new integration?

This is a re-post of a comment on How to Integrate Forms with Google Sheets
Ashwin

Jotform Support

Answered on July 14, 2020 at 05:26 AM

I am sorry for the trouble caused to you. I did check both the forms you have in your account, and they are correctly integrated with Google Spreadsheet.

I have re-synced the Google spreadsheet integration from here. Please check your integrated Google Spreadsheet and see if the missing submissions are being displayed or not.

If the issue persists, I would suggest you to please reintegrate your form with Google spreadsheet and that will solve your problem.

Do get back to us if you have any questions.