Why only 30 submissions are exported to Excel file?

  • Brian Crinion
    Asked on July 29, 2020 at 9:18 PM


    I am trying to download all the submissions of one of the groups into an Excel file. It will only give me the first 30 or so. I have tried switching between the pages and changing the date range but no difference.

    Thank you for the help.

  • Kiran Support Team Lead
    Replied on July 30, 2020 at 1:22 AM

    I assume that you are exporting the submissions to Excel from the Submissions view. Could you try downloading the submissions to Excel from the Inbox view to see if that helps?

    159608650720200730 104936 Screenshot 10

    Please get back to us if you need any further assistance. We will be happy to help.