watamutreehouseAsked on July 30, 2020 at 1:01 PM
I am trying out Jotform. I have a number of questions i have not seen answered in help.
IS there a chat feature for support?
Or i ask quesitons 1 by 1 ...
I want to store data from 3 forms into a single Google Sheet (3 different separate worksheets). I have not seen how to customize the DESTINATION in google sheets where the data can be sent.
I only see how to send 3 forms to 3 different Google sheets .... is it possible to specify the form AND sheet of the destination?
Kiran Support Team LeadReplied on July 30, 2020 at 2:37 PM
We are sorry that the current Google Sheet integration is supported only to connect to one form. However, our backend team is already working on a new version of Google Sheets integration which might be having some advanced features and may be released soon. Unfortunately, we do not have any ETA at the moment in this regard.
I am sending a feature request to our backend team so that you'll be updated once we have any news in this regard.
Is there a chat feature for support?
We do offer Chat support. However, this support system is our primary support. The Chat support is only made available only when we have manageble traffic to this support system. The chat support may be available Mon-Fri 9 am to 7 pm EST.
watamutreehouseReplied on July 30, 2020 at 3:28 PMThank you – would we be able to do this specification of the specific worksheet in a Google sheet through an integration tool like Zapier?
Kiran Support Team LeadReplied on July 30, 2020 at 5:28 PM
Do you mean to send the submission data of the three forms to the same worksheet in the Google Sheet? Is that only for the common fields across the 3 forms or different fields on each form? Please provide us with more information on your requirement so that we can check the possibilities.