Having problems creating an account

  • Sheelah
    Asked on August 18, 2020 at 1:17 PM

    Hi there! I'm having trouble creating an account. Can you help me? The user name I'm trying to use is our company's name which is Nutritional Fitness Inc., using email: accounting@nutritional.fitness


  • John Support Team Lead
    Replied on August 18, 2020 at 3:22 PM

    Hello Sheelah - There should have no spaces on account usernames. Maybe that's the reason why you weren't able to create an account.

    If you want, you can use one of the following usernames. As checked, these are currently available:




    That should let you sign up for an account.

    Please try that and let us know if you need further assistance.