Is there a way to require user to select T-shirt size?

  • Cathy
    Asked on September 25, 2020 at 11:31 AM

    Is there a way to require user to select T-shirt size? Right now they can select they want T-shirt but I don’t want them to forget to select size and other options.

  • KrisLei Jotform Support
    Replied on September 25, 2020 at 3:36 PM

    Hi,

    I have checked your form, and I can see that you are referring to the product option inside the Product Settings, correct?

    1601061624 5f6e42f8808e1 Screenshot 0926 Screenshot 10

    Unfortunately, it's not possible to require the Product Options inside the Payment field. However, you might want to use the Product List field: New Product List Form Field, in this way you can create a condition to require a field based on the user's answer, here's an example:

    1601062380 5f6e45ece0fd6 Screenshot 0926 Screenshot 21

    But this workflow, the option for the T-Shirt Size is added outside the Product List field.

    For reference: How-to-Make-a-Field-Required-Based-on-User-s-Answer

    Please feel free to clone this demo form for your reference: https://form.jotform.com/202685539942971

    Let us know if you need further assistance.