Why is my uploaded file not showing up in the Preview mode?

  • McCoy_Jasmine
    Asked on October 23, 2020 at 5:37 PM

    Yes, but last page has an attachment of the HIPAA form, I believe page 5

    which can be seen on the "BUILD" page, it does not seem to show when you

    click on the link to the form. I am happy with all pages 1-4 then need the

    HIPAA info included so that clients only have to click on the 1 link to get

    both forms.

  • Gustavo_H
    Replied on October 23, 2020 at 5:42 PM

    Hi, @McCoy_Jasmine. I hope you are having a great day.

    I have cloned your form from 202954496129161, and I could see the uploaded PDF in Build and Preview mode. Here's a screencast.

    1603489189 5f934da51417e  Screenshot 10

    I have cleared your forms cache. Could you please clear your browser cache and try it again?

    One question, do you want to upload this HIPAA PDF to allow your clients to do a download? Or, you also need to fill this PDF using the form?

    I hope this helps you. I will be waiting for your reply.

    Have a great weekend 😀✨

  • McCoy_Jasmine
    Replied on October 23, 2020 at 6:28 PM
    Thank you! I need them just to be able to read then sign at the end.
  • Gustavo_H
    Replied on October 23, 2020 at 9:09 PM

    Great, @McCoy_Jasmine. So your form should suit your needs in the way it is now. Please let us know if you need anything else. We will be more than glad to help you.

    Best regards✨🍀