Beverley AllenAnswered on October 24, 2020 09:45 AM
How long does it take to send the reset instruction/message. I'm done the forgot your password section bit.
Kenneth JotForm SupportAnswered on October 24, 2020 10:49 AM
Thank you for reaching support,
It should be sent as soon as the Send Reset Instructions button is clicked.
However, the reset link received in the email will only be valid for 5 minutes.
You may also check your spam folder just in case it does not get routed to your email inbox.
I hope that helps.